Student Services

At Washington Online, our students and graduates are the focus of everything we do. We go out of our way to make sure that you will have a rewarding and fulfilling experience at our school. Our dedicated staff of Student Affairs Counselors will provide you with the best service possible.

State-of-the-Art Technology

Our Online Classroom is built on one of the best web-based course delivery systems available from Moodle. (Read about our online classroom)

The Online Classroom is easy to use, requires no special downloads, and works on any home or office computer.

You will find that online learning is a rewarding experience at Washington Online.

Dedicated Support

At Washington Online, we pride ourselves on the personal touch that our instructors and staff give to our students and graduates.

All of our instructors are trained professionals, and are available by email or live chat throughout your courses at Washington Online.

Our dedicated Student Affairs Counselors are available by phone or email to help you with any administrative issues that you might have. If you ever need help, we are here for you!

We offer support for all your academic and technical needs relating to your coursework.

Alumni Association

Your relationship with the Washington Online Learning Institute continues even after you receive your Certificate -- all graduates of WOLI are automatically members of the WOLI Alumni Association.

Member benefits include Career Development and Job Placement Assistance, as well as special discounts on Continuing Education courses

These alumni services are a lifetime benefit available to any graduate of Washington Online Learning Institute certificate programs.

Articulation Agreement

WOLI holds an articulation agreement with the University of Phoenix which may allow students to transfer courses from WOLI as assessed by the University of Phoenix's Office of Admissions and Evaluation (OAE). For more information about transferring credits, please contact your Student Affairs Coordinator at 1-800-371-5581, or visit the University of Phoenix website. You may also contact the University of Phoenix toll-free at 866-766-0766 or visit

Student Complaint/Appeal Process

Washington Online Learning Institute is committed to providing all of our students a quality educational experience that meets their career training needs. If you have any questions, concerns or complaints about any aspect of your courses or experience with WOLI, we have both an informal and formal conflict resolution process. This information is provided the WOLI Catalog under the heading 'Student Complaint/Appeal Process.' You may also call our 800 number at any time about any concerns you may have.

If, after following WOLI's published conflict resolution process you feel your complaint has not been addressed, you may contact Middle States Association of Colleges and Schools-Commissions on Elementary and Secondary Schools at or by calling MSA at 267-284-5000.